Our Policies
Here you'll find our booking and cancellation policy and our privacy policy.
Booking & Cancellation Policy
Your appointment time is reserved exclusively for you. A $50 non-refundable deposit is required at booking and will be applied toward your remaining service balance.
Rescheduling
We allow one complimentary reschedule with at least 48 hours' notice. Your existing deposit will transfer to your new appointment. To reschedule, please call or text (770) 624-6692, or message us directly through Fresha if you have an account.
Cancellations 48+ Hours Before
No additional cancellation fee will apply. The $50 deposit remains non-refundable.
Cancellations Within 48 Hours
A 50% late cancellation fee will apply.
No-Shows
Missed appointments are subject to a 50% no-show fee.
Late Arrivals
Please arrive 10 minutes early. Late arrivals may result in a shortened service and cannot extend beyond the original appointment end time. Arrivals 20 minutes or more late may be considered a no-show if we can no longer accommodate the service.
Illness & Emergencies
Please contact us as soon as possible. Genuine emergencies may be reviewed individually, and any exception is at the discretion of Taj Spa by Samar.
By booking an appointment, you acknowledge and agree to this policy.
$50 non-refundable deposit required. 48-hour cancellation policy applies.
Privacy Policy
Last updated: September 2026
Taj Spa by Samar ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or booking an appointment, you agree to the practices described here.
Information We Collect
When you book an appointment, we may collect your name, email address, phone number, and any details you provide about the service you'd like. Booking and payment processing are handled through our scheduling provider, Fresha, which operates under its own privacy and security standards.
How We Use Your Information
We use your contact information to confirm and manage appointments, send appointment reminders, respond to your inquiries, and provide the services you request. With your permission, we may occasionally contact you about offers or news from Taj Spa by Samar. You can opt out at any time.
Payment Information
We do not store your payment card details on our website. Payments and deposits are processed securely by our booking provider. Please review Fresha's privacy policy for details on how it handles payment data.
Data Retention & Security
We keep appointment and contact records only as long as needed to serve you and meet business and record-keeping requirements. We take reasonable measures to protect your information, but please note that no method of transmission over the internet is completely secure.
Your Choices & Rights
You can request to review, correct, or delete the personal information we hold about you at any time. To do so, contact us at the details below. Where applicable law provides broader rights, we will honor those to the extent required.
Third-Party Links
Our website links to third-party services such as Fresha for booking and to social media platforms. Those services have their own privacy policies, and we are not responsible for their handling of your information once you leave our site.
Updates to This Policy
We may update this privacy policy from time to time. When we do, we will revise the date above. We encourage you to review this page periodically.
Contact Us
If you have any questions about this policy or your information, please contact us: